Join us from the comfort of your home or office at the following start timing:

10:00 ICT (Indochina Time) GMT +7 hours



SESSION 1: E-Commerce Market Readiness – New Initiatives to Promote E-Commerce Adoption & Development in Emerging Asia

  • Keynote Address: Digitalism – The New ‘ism’ in Our Lives
    • What are the new bricks that will build e-commerce, D2C and digital businesses?
    • The new trends to tap, new ideas to fund, and new consumer moves to watch as you build the next Hectocorn
  • Realities of Asia-Pacific Retail Ecosystems – Driving Performance in the New Era
  • The New Omni World of the Consumer
  • Philippine E-Commerce Road Map 2020 – Opportunities Asian Merchants Can Find in the Philippines
  • State of the Thai E-Commerce Industry – The Challenges & Growth Opportunities

SESSION 2: Panel Discussion – Rethinking Customer Experience & Enhancing Customer Digital Journey

  • Back to Basic Fundamentals
  • How to Deliver Exceptional Customer Service Experience in These Unprecedented Times
  • A Digital and Remote Era: How the Pandemic Has Impacted Customer Expectations for Products and Services
  • Re-Engineering of Legacy Processes to Create Customer-centric and Highly-automated Customer Life Cycle Journey
  • How will Retailers Find a Way to Win in the Digital Age?
  • Boosting Customer Engagement, Retention and Profitability
  • Engagement with Customers Via Social Media Platforms

SESSION 3 – Into China's E-Commerce Market

  • The Shared Services Economy: A Platform for Empowering Businesses Between South East Asia and China
  • Jaspal Group Penetration into the Chinese Market with a Flagship Store on TMALL Domestic
  • Best Practices for Growing your Brands in Greater China


SESSION 4 – Best Practices in Driving Transactions

  • Best Practices for Amazon Advertising
  • Social Commerce and Discovery Commerce – Leveraging Facebook Platforms
  • Customer Engagement Automation

SESSION 5– Innovations in Digital Payments Platforms & Keeping Customers Safe

  • Digital Wallet, Loyalty Rewards and BNPL
  • Integrating Alternative Payment Methods
  • Meeting Demographics Expectations with BNPL – New Insights

SESSION 6 – Innovations in Last Mile Logistics & Growing Cross-Border Business

  • Tackling Cross-border Supply Chain Challenges
  • Smart Scaling-up Solutions for Singles Day, Black Friday, Cyber Monday, etc
  • Concluding Panel: How to Build a Successful Cross-Border E-Commerce Business
    • How to break through regional borders
    • Dealing with the complexity of global commerce
    • Navigating payments and supply chain issues
    • Technology options and innovations drivers
    • Product pricing
    • Dealing with trade compliance, delivery and returns
    • New opportunities and collaborations for integrated regional e-commerce
If you are interested in speaking at this event, please get in-touch by mailing

Outstanding Panel of Speakers for This Year’s Summit Includes:

  • Harish Bijoor
    Global Brand Expert & Founder, Harish Bijoor Consults

  • Vaughan Ryan
    Managing Director E-Commerce Asia Pacific, NielsenIQ

  • Scott D Williams
    Vice President Asia/Africa, TOJOY Capital Global Holdings, China

  • Robert Gantuangco
    Co-Founder & Director, Digital Commerce Association of the Philippines

  • Andrew Djie
    Member of Committee of Directors, Thai e-Commerce Association

  • Mayank Singh
    Head of Marketing & Technology, Domino's Pizza Indonesia

  • Alberto Virgilli
    Head of Business Development, , Jaspal Group, Thailand

  • Dom Braun
    Managing Director, Episode Six

  • Terry Chan
    Chairman, HK eCommerce Supply Chain Association

  • Md Ahsan Habib
    Founder & CEO, Area71 and Chairman, Cross Border Trade Standing Committee , eCommerce Association of Bangladesh (e-Cab)

  • Sreenath Reddy
    Founder, Intentwise

  • Dr Francis Goh
    Founder & CEO, Hehsed Consulting

  • Keizo Ishii
    President / Representative Director Japan, Tupperware

  • Ratha Chea
    Founder & CEO, Khmum Technology (Khmum-eShop)

  • Tristan Chiappini
    VP, Head of Partnerships APAC, PPRO

  • Surbhit Kumar
    Head of Inbound Control Tower, Coupang

  • Priyanshu Goyal
    Country Head Myanmar Cambodia & Malaysia, Marico South East Asia

  • Kemvichet Long
    Ambassador & Permanent Representative, Permanent Mission of the Kingdom of Cambodia to the WTO and Other International Organisations

  • Nishith Rastogi
    Founder & CEO, Locus

  • Jacob Cooke
    Co-Founder & CEO, WPIC Marketing + Technologies

  • Djibril Cisse
    Founder, Sousdey Cambodia

  • Stuart Thornton
    CEO & Co-Founder, hoolah


  • Myo Khaing Win,Deputy Director, Ministry of Commerce, Myanmar
  • Minn Minn, Deputy Director General, Ministry of Commerce Myanmar
  • Ngu Thida, General Manager, Myanmar Post
  • Prasoon Sinha, Deputy CEO & COO, Wave Money
  • Alok Kumar, CEO, Oway Group
  • Frans Mass, Co-Managing Director, / Daraz (part of Alibaba Group)
  • Aye Chan, Chief Strategic Officer, rgo47
  • Kaung Myat Htut, Founder, Knowledge Hub Institute (KHI)
  • James Ko, CEO, BarLoLo
  • Richard See, Head of Marketing, Samsung Myanmar
  • Ting Yan Leck, Partner, Trive Ventures
  • Field Pickering, Managing Partner, Seed Myanmar
  • Jeff Pan, CEO, FlyMya
  • Stephan Parker, Chief of Party, USAID-funded Private Sector Development Activity for Myanmar,Nathan Associates
  • Zaw Min Aung, CEO, Zaw Gyi Mart
  • Niranjan Sriniwasaner, Head of Demand Management,Telenor
  • Christine Wang, Founder, J Eros

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